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T.E Designs – Privacy Policy

T.E Designs (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you place an order or interact with us online.

1. Information We Collect

We collect only the information needed to process your order and deliver our services. This may include:

  • Name

  • Email address or phone number

  • Delivery address

  • Order details (sizes, quantities, design preferences)

  • Payment confirmation (we do not store card or bank details)

If you visit our website, we may also collect basic technical information such as browser type, IP address, device type, and pages viewed.

2. How We Use Your Information

We use your information to:

  • Process and deliver your order

  • Provide design approval, updates, and customer support

  • Contact you regarding payment, delivery, or changes to your order

  • Improve our products and services

  • Maintain accurate business and tax records

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information only with:

  • Delivery or courier services (for shipping your order)

  • Payment processors (for secure payment verification)

  • Service providers who assist in operating our business

  • Law enforcement if required by law

Your information will never be shared for marketing by third parties.

4. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Payment details are never stored by us and are handled securely through your chosen payment method.

5. Your Rights

You may contact us at any time to:

  • Request access to the information we hold about you

  • Correct inaccurate information

  • Request deletion of your information (unless needed for an active order or required by law)

6. Marketing and Updates

We may send promotions or new design updates only if you give consent. You may opt out at any time.

7. Data Retention

We keep your information only as long as needed to:

  • Complete your order

  • Maintain business, accounting, or tax records

After this, your information is safely deleted.

8. Contact Us

If you have questions about this policy or wish to update your personal information, contact:

T.E Designs
Email: support@te-designs.shop